Informativa sui rimborsi
Return & Replacement Policy
We stand behind everything we sell. If you are not satisfied with your purchase please contact us at support@dive-xtras.com so we can help you.
MERCHANDISE MAY NOT BE RETURNED WITHOUT AUTHORIZATION.
A Return Material Authorization (RMA) number from our Customer Service Department must be obtained before returning goods. Items returned without an RMA number will be subject to inventory charges and fully inspected.
All returns will undergo evaluation. Dive Xtras reserves the right to determine if work falls under warranty. If we determine your return is not covered under warranty, we will contact you regarding any repair charges. All shipping charges, along with non-warranty repair work, are paid for by the equipment’s owner.
Returned merchandise will be repaired or replaced at our discretion.
Unauthorized returns or refused shipments of sellable merchandise will be subject to a 15% restocking fee.
Orders of customized product (custom logo merchandise) are generally not returnable. If an RMA is issued for a customized product, the order is subject to a 40-60% restocking fee, depending on product.
All items must be freight prepaid.